Returns and Refunds

You have the right to return unwanted items, to do so you should notify us by email within 14 days of receiving your order and returned goods should be received in our premises within 30 days of order receipt

 

Return transport charges and export/import taxes that may apply are at the customer expense

 

Items should be returned unused and with all garment tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused.

 

Returns will be credited to your account/card, any losses caused by currency fluctuations will not be refunded. Please note that shipping, handling and taxes charges will not be refunded.

 

For any questions about your right of return, please contact our Customer Care Team: info@erva-design.com or using our contact formĀ here.